I’m having trouble logging in to ess Kroger. What do I do?

There are several things you can try to troubleshoot the issue:

1. Check the basics:

  • Double-check your username and password: Ensure you’re entering the correct information and avoid any typos.
  • Verify caps lock: Make sure the Caps Lock key is off, as ess Kroger passwords are case-sensitive.
  • Clear your browser cache and cookies: This can sometimes resolve issues related to outdated data.

2. Reset your password:

  • Visit the ess Kroger login page and click on “Forgot Password.”
  • Enter your Enterprise User ID (EUID) or associated email address.
  • Follow the instructions to reset your password.

3. Contact Kroger Support:

Additional Tips:

  • Check for system outages: Kroger occasionally experiences system outages that may prevent users from logging in. You can check their website or social media pages for updates.
  • Use a different browser: Try accessing ess Kroger from a different internet browser to see if the issue persists.
  • Disable any browser extensions: Some browser extensions can interfere with website functionality. Try disabling them temporarily and see if it helps.

Other Steps And information to be follow

  • Check that you are entering the correct username and password. Reset your password or contact your manager if you have forgotten it.
  • Ensure any caps lock or num lock keys are not accidentally enabled, as that can affect entering the correct login credentials.
  • Try logging in from a different device or browser to see if it’s an issue with the device. Clear the browser cache and cookies and try again.
  • Check if the ess Kroger site or app is currently undergoing any maintenance or having technical issues on Kroger’s end. Try again later.
  • Contact your store or campus technology support team or Kroger’s IT/technology help desk to see if they can resolve any login issues for that employee portal. They may need to reset permissions or validate everything is set correctly on your account.
  • Check your network/internet connection stability. Move to a location with stronger wifi or mobile data connectivity and try logging in again if possible.
  • If issues persist, your Kroger account permissions may need to be reviewed by your manager or central IT staff to ensure your level of access to ess Kroger is still valid. Contact them for further support.

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